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  • Where do I place an order for a bespoke artwork?
    To place an order please go to my etsy shop, select the type of bespoke artwork and your preferred size.
  • I've placed an order for a bespoke Bouquet painting, what should I do next? "
    After you've placed your order, please send me a picture of the wedding bouquet which you would like painting via the 'message the seller' box on etsy, or by emailing artbycharlotteelizabeth@gmail.com
  • I've placed an order for a bespoke floral initial artwork, what should I do next? "
    After you've placed your order, please send me a message highlighting your chosen flowers (maximum of 4 flowers) and letter initial. Send me your message via the 'message the seller' box on etsy, or by emailing artbycharlotteelizabeth@gmail.com
  • I've placed an order for a bespoke single flower artwork, what should I do next? "
    After you've placed your order, please send me a message highlighting your chosen flower, and if you want it personalised please send me your initials. Send me your message via the 'message the seller' box on etsy, or by emailing artbycharlotteelizabeth@gmail.com
  • How long does it take to paint a Bespoke artwork?
    A full Bouquet artwork takes me between 14-16 hours, a Floral inital artwork 4-5 hours and a single flower artwork 3-4 hours. I first sketch out in pencil the perfect composition to truly represent your flowers and everything they mean to you. I then begin to add colour using watercolour paints, adding layers until your bouquet and flowers starts to come to life on the page.
  • Will I see my bespoke artwork before it's dispatched?
    Flowers are so personal and I want the experience of creating your commission to be bespoke to you. I will keep you updated on how your artwork is progressing through regular emails. Once your artwork is in full bloom I will send a picture of your bespoke artwork on email to you for approval prior to dispatch.
  • How long do orders take to be dispatched?
    The average lead time for orders to be completed and dispatched is 2-4 weeks, if you have a specific date that you need your order by then please let me know!
  • What delivery service do you use?
    All orders are sent via first class Royal Mail Signed for delivery. A signiture is required upon arrival. Orders usually arrive between 1-3 working days to arrive after they are dispatched.
  • How is the item packaged?
    Your artwork will be beautifully packaged- mounted in a high quality mount and then plastic-wrapped with a personal message. FYI none of my items come framed.
  • Do you offer refunds and returns?
    Due to all my items being custom made, returns and refunds are not accepted. I will keep you updated throughout the process and will send you a picture of the artwork for approval prior to dispatching.
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